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- Mystery Shopper Program
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Mystery Shopper Program
The Mystery Shopper Program allows the campus community to provide anonymous feedback on their dining experiences at University Centers.
Participants first complete an eligibility survey (see below for link and instructions).
If selected, shoppers will receive a vendor assignment and Triton Cash to shop. After making a purchase, shoppers complete a survey to share their experience. Participants who finish the survey within a week will receive an additional $15 in Triton Cash.
It’s a fun and rewarding way to help improve campus dining!
Make sure you're eligible
- Participants must be UC San Diego affiliates (students, faculty, staff, etc.).
- You must have a UCSD email and PID/EID to be a Mystery Shopper.
How It Works
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Eligibility Check: Start by completing our quick eligibility survey to see if you qualify to participate.
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Vendor Assignment: Once you're confirmed as eligible, you’ll receive an email with details about which vendor you’ll be assigned to shop at.
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Get Paid to Shop: You’ll receive between $15–$30 (depending on the assigned vendor) in Triton Cash Credit deposited into your Triton eAccount, along with a unique link to the Mystery Shopper Experience Survey. Make sure to fill in your UCSD email and PID/EID so we can properly disburse your funds. Read the section below if you need more details about Triton Cash and how it works.
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Shop and Share Your Experience: Head to the assigned vendor, purchase a food item, and complete the experience survey within one week. You must upload a receipt of your order as proof of your purchase.
- Earn More Cash: After we verify your survey completion, you’ll receive an additional $15 in Triton Cash as a 'thank you' for your participation and valuable feedback.
Enroll in Triton Cash
In order to participate as a Mystery Shopper, you must have a Triton Cash Account.
Activate your Triton Cash Account
Frequently Asked Questions
Is my information confidential?
Yes, your information is confidential.
How will my feedback be used? Will it be used? Will it be shared with the vendor?
Will they know it's from me?
At the end of our Mystery Shopper survey collection, University Centers will compile reports of your input where your responses will be completely anonymous.
How do I sign up for Triton Cash? I don't understand how Triton Cash works with this program.
Is it guaranteed that I will be enlisted to shop or eat at a University Centers retail vendor?
No, it is not guaranteed that you will be selected as a Mystery Shopper after completing the eligibility survey. You will receive an email if you have been selected to Mystery Shop.
What if I spend more than the allotted amount loaded on my Triton Cash?
University Centers will only provide $15 for the shopping experience. If participants exceed this amount they will be responsible for paying the rollover amount with their account funds.
Who do I notify? Can I reschedule?
How often will I get to Mystery Shop for University Centers?
Yes, your information is confidential.
Will they know it's from me?
At the end of our Mystery Shopper survey collection, University Centers will compile reports of your input where your responses will be completely anonymous.
Is it guaranteed that I will be enlisted to shop or eat at a University Centers retail vendor?
No, it is not guaranteed that you will be selected as a Mystery Shopper after completing the eligibility survey. You will receive an email if you have been selected to Mystery Shop.
University Centers will only provide $15 for the shopping experience. If participants exceed this amount they will be responsible for paying the rollover amount with their account funds.
What do I do?? I lost my receipt!
You can log into your Triton eAccounts and upload a screenshot of your vendor transaction.
> Account Transactions > Account “Triton Cash” > Enter Shopping data “Transaction Period”
Who do I notify? Can I reschedule?
How often will I get to Mystery Shop for University Centers?
Participants will only be allowed to Mystery Shop one (1) time per academic year.